130 chapter 9 solve problems enww – HP Color LaserJet Pro M283fdw Multifunction Printer User Manual

Page 142

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Table 9-10

Black page

Description

Sample

Possible solutions

Black page:

The entire printed page is black.

1.

Visually inspect the cartridge to check

for damage.

2.

Make sure that the cartridge is

installed correctly.

3.

Replace the cartridge

4.

If the problem persists, go to

support.hp.com

.

Table 9-11

Banding defects

Description

Sample

Possible solutions

Repetitive wide-pitch banding and Impulse

bands:

Dark or light lines which repeat down the

length of the page. They might be sharp or

soft in nature. The defect displays only in

areas of fill, not in text or sections with no

printed content.

1.

Reprint the document.

2.

Try printing from another tray.

3.

Replace the cartridge.

4.

Use a different paper type.

5.

Enterprise models only: From the

Home screen on the printer control

panel, go to the

Adjust Paper Types

menu, and then choose a print mode

that is designed for a slightly heavier

media than what you are using. This

slows the print speed and might

improve the print quality.

6.

If the problem persists, go to

support.hp.com

.

130 Chapter 9 Solve problems

ENWW

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