Table 9-15 color plane registrations defects, Enww resolving print quality problems 133 – HP Color LaserJet Pro M283fdw Multifunction Printer User Manual

Page 145

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Table 9-15

Color plane registrations defects (color models only)

Description

Sample

Possible solutions

Color plane registrations:

One or more color of the planes is not

aligned with the other color planes. The

primary error will typically occur with yellow.

1.

Reprint the document.

2.

From the printer control panel,

calibrate the printer.

3.

If a cartridge has reached a Very Low

state or the printed output is severely

faded, replace the cartridge.

4.

From the printer control panel use the

Restore Calibration

feature to reset

the printer's calibration settings to the

factory defaults.

5.

If the problem persists, go to

support.hp.com

.

Table 9-16

Output defects

Description

Sample

Possible solutions

Output curl:

Printed paper has curled edges. The curled

edge can be along the short or long side of

the paper. Two types of curl are possible:

Positive curl: The paper curls toward

the printed side. The defect occurs in

dry environments or when printing

high coverage pages.

Negative curl: The paper curls away

from the printed side. The defect

occurs in high-humidity environments

or when printing low coverage pages.

1.

Reprint the document.

2.

Positive curl: From the printer control

panel, select a heavier paper type. The

heavier paper type creates a higher

temperature for printing.

Negative curl: From the printer control

panel, select a lighter paper type. The

lighter paper type creates a lower

temperature for printing. Try storing

the paper in a dry environment prior or

use freshly opened paper.

3.

Print in duplex mode.

4.

If the problem persists, go to

support.hp.com

.

Output stacking:

The paper does not stack well in the output

tray. The stack might be uneven, skewed, or

the pages might be pushed out of the tray

and onto the floor. Any of the following

conditions can cause this defect:

Extreme paper curl

The paper in the tray is wrinkled or

deformed

The paper is a non-standard paper

type, such as envelopes

The output tray is too full

1.

Reprint the document.

2.

Extend the output bin extension.

3.

If the defect is caused by extreme

paper curl, complete the

troubleshooting steps for Output curl.

4.

Use a different paper type.

5.

Use freshly opened paper.

6.

Remove the paper from the output

tray before the tray gets too full.

7.

If the problem persists, go to

support.hp.com

.

ENWW

Resolving print quality problems 133

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