Solve general fax problems, Faxes are sending slowly – HP Color LaserJet Pro M283fdw Multifunction Printer User Manual

Page 162

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NOTE:

To print a configuration page to verify the installed firmware version before or after the

update process, click Print Config.

g.

Follow the on-screen instructions to complete the installation, and then click the Exit button to close

the utility.

4.

Verify that the fax was set up when the printer software was installed.

From the computer, in the HP program folder, run the Fax Setup Utility.

5.

Verify that the telephone service supports analog fax.

If using ISDN or digital PBX, contact your service provider for information about configuring to an

analog fax line.

If using a VoIP service, change the

Fax Speed

setting to

Slow (V.29)

from the control panel. Ask if your

service provider supports fax and for the recommended fax modem speed. Some companies might

require an adapter.

If you are using a DSL service, make sure that a filter is included on the phone-line connection to the

printer. Contact the DSL service provider, or purchase a DSL filter if you do not have one. If a DSL filter

is installed, try another filter because filters can be defective.

Solve general fax problems

Faxes are sending slowly

Fax quality is poor

Fax cuts off or prints on two pages

Faxes are sending slowly

The printer is experiencing poor phone line quality.

Retry sending the fax when the line conditions have improved.

Check with the phone service provider that the line supports fax.

Turn off the

Error Correction

setting.

a.

Open the

Setup Menu

.

b.

Open the

Service

menu.

c.

Open the

Fax Service

menu.

d.

Open the

Error Correction

menu.

e.

Select the

Off

setting.

NOTE:

This can reduce image quality.

Use white paper for the original. Do not use colors such as gray, yellow, or pink.

Increase the

Fax Speed

setting.

150 Chapter 9 Solve problems

ENWW

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