Universal voice commands – Mitel Speech Server User Manual

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Mitel Networks Speech Server

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When calling a name in your Personal Directory

Say the name as it is entered in your Personal Directory. For example, say the first and
last name of the person.

In noisy environments, press *T (*8) to switch from Speech-command Mode to Touchtone
Mode and then dial the phone number.

Press 9 to return to Desktop (the top level for voice commands). You can use Desktop to
access the functionality under Auto Attendant, Messenger, Calendar, Task Manager, and
User Options.

If you frequently access Speech Server from a noisy environment, have your system
administrator disable Barge-in in your user options.

When entering names into your personal contact list, enter the first name followed by the
last name.

Universal Voice Commands

The following voice commands are available from anywhere within Speech Server:

Say...

To

"Cancel" or "Stop"

Terminate the current operation

"Operator"

Transfer to the operator

"Repeat"

Replay the most recent prompt

"Help"

Get Help (list of current valid commands)

"Tutorial"

Access a tutorial for the current application

"Auto attendant"

Transfer to the Attendant for

Speech Server

"User Options"

Access User Options menu

"Desktop"

Transfer to Desktop and access all user functionality.

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