Replying to messages – Mitel Speech Server User Manual

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Mitel Networks Speech Server

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5. Say "Messenger" to return to the main menu.

Examples:

To listen to old voice mails from a certain time period, say "Play old voice mails sent since
the last four days." You must give a number of minutes, hours, or days; do not give the
date. The number can not be greater than 10.

To listen to an old message (e-mail, voice mail or fax) from Person A (listed in your Personal
Directory), received sometime in the last 7 days, say “Play old e-mail from Person A,
received since the last 7 days.”

To listen to messages from Person X, say "Find messages," and then when prompted,
say " Person X."

Replying to Messages

After listening to a message, you can reply either to the message sender only, or to the message
sender and all other recipients. The system can deliver a reply to any e-mails received. The
system can also deliver a reply to a voice mail message if the sender's e-mail address is listed
in either the Company Directory or the Personal Directory.

To reply to a message

1. After hearing the message, say "Reply" or "Reply to all."

2. At the prompt, record your message.

When you have finished recording your message, you can

-

Review the message

-

Modify the recipient list

-

Deliver the message.

"Reply to all"

Reply to sender and all other recipients

"Call him / her back"

Call the message sender

"Repeat" or "Play again"

Repeat the current message

"Skip"

Skip the current message and leave it marked as "read"/"unread"

"Next"

Mark the current message as "read" and play the next message

"Previous"

Play the previous message.

Say

To

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