Mitel Speech Server - Manual (Page 29)

Mitel Networks Speech Server
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Checking a Phone Number
To check a phone number in the Company Directory or in your Personal Directory
1. Dial the Speech Server extension number. Login if necessary.
- For a business number in the Company Directory, say "Check the number for first
name, last name."
- For a department number, say "Check the number for department name."
- For a name in your Personal Directory, say "Check the number for the name listed in
your Personal Directory."
- For a cellular phone number, say "Check the number for first name, last name on her/his
cell phone."
- For a home number, say "Check the number for first name, last name’s home phone."
- For a fax number, say "Check the number for first name, last name’s fax number."
2. The system plays the number for the name that you requested. If the number is not
available, the system responds with "Sorry, that number is not available."
Calling the Operator
To call the operator
• Say "Operator, " or say "Zero," or dial 0 at any time.
Changing the Language
On bilingual systems, you can change the language of the auto-attendant prompts. After you
state the desired language, the Attendant will provide prompts in that language for the duration
of the call or until you say "English". Bilingual systems are available with the following languages:
• English and French
• English and Spanish
Tip: Call forwarding is an optional feature that your system administrator can enable on
a per-user basis. To obtain access to this feature, contact your system administrator.
Your ability to redirect calls to internal, local, long distance, or international toll numbers
is also controlled by your system administrator. Contact your system administrator to
obtain the required redirection privileges.
Tip: For the above examples, you can also say "What is the number for ............."
Note: You cannot query a home phone number, fax number, pager number, or cellular
phone number that is not programmed or is marked "Private."