Mocomtech CDM-QX - Manual (Page 64)

CDM-Qx/QxL Multi-Channel Satellite Modem with DoubleTalk™ Carrier-in-Carrier® Revision 7
Flash Upgrading MN/CDMQX.IOM
4–2
4.2 Ethernet FTP Upload Procedure
1. Identify the reflashable product, firmware number, and version for download.
The current base modem M&C version can be viewed at the top level menu of the front panel
display (press the CLEAR key several times to view). The firmware information can also be
found within the SELECT: UTILÆ Firmware Æ Info Æ Image#1 or Image#2 menu trees.
Using serial remote control, the firmware revision levels can be queried with the following
commands:
Abbreviated: <0/SWR? or: Detailed: <0/FRW?
See Appendix C. REMOTE CONTROL for more information on using remote commands
and queries.
Alternately, when using the Base Modem Web Server Interface, the Bootrom, Bulk1 and
Bulk2 firmware loads may be viewed after selecting the Unit Info hyperlink (available under
the Maint [Maintenance] page tab). For more information, refer to Chapter 7. WEB
SERVER INTERFACE.
2. Create a temporary directory (folder) on an external PC.
Windows: Select File > New > Folder, then rename the New Folder to "temp" or another
convenient, unused name. Assuming "temp" works, a "c:\temp" folder should now be created.
Note: The c: is the drive letter used in this example. Any valid writable drive letter can be
used.
CMD Prompt: At the command prompt (c:\>), type "mkdir temp” or “MD temp" without
quotes (mkdir and MD stand for make directory). This is the same as creating a new folder
from Windows. There should now be a "c:\temp" subdirectory created (where c: is the drive
letter used in the example).
3. Download the correct firmware file to this temporary folder.
As of July 2008, Comtech EF Data began incorporating an enhanced flash
memory chip into its chassis design. To accommodate this design upgrade,
units that employ the original vs. the currently-used flash memory chips are
identifiable by the installed Firmware Version.
Observe the following:
• Original chassis = units typically manufactured prior to July 2008:
Firmware No. FW/11245 (Version 1.X.X ↑ )
• Upgraded chassis = units typically manufactured from July 2008 to
present: Firmware No. FW0000107 (Version 2.1.1 ↑ )
Note that, while the functionality of the two firmware versions is transparent
to the user, these firmware products may
not
be cross-utilized. Always be
sure to identify the chassis in use by its installed firmware prior to attempting
any firmware flash upgrade, then download the appropriate firmware as
needed.
As shown in Figure 4-1:
a) Go online to: www.comtechefdata.com
b) Click on: Support tab
c) Click on: Software Downloads drop-down or hyperlink from Support page
d) Click on: Download Flash and Software Update Files icon
e) Click on: (Select a Product Line) Satellite Modems hyperlink