Smart Technologies Smart Board Interactive Whiteboard Systems 600i4 User Manual
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CHAPTER 5 – TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD
SYSTEM
Integrated Interactive Whiteboard Ready Light Status
Your interactive whiteboard’s LED Ready light is in the lower-right corner of the frame.
This light indicates the operational state of the controller module. If your interactive
whiteboard behaves erratically or becomes unresponsive, or if the LED displays a
color other than green when it’s on, try resetting the power by disconnecting the USB
connection to your computer.
Adding a SMART UF65 or SMART UF65w projector and an ECP changes the
standard behavior of the interactive whiteboard Ready light. The following status light
explanations only occur when you connect a computer source to your interactive
whiteboard system’s VGA1 or VGA2 ports, and the USB input and the input source
are both active.
Interactive
Whiteboard
Ready Light
Status
Off
Your interactive whiteboard isn’t receiving power. Confirm that
the projector is on. Confirm that your interactive whiteboard’s
USB cable is connected to the ECP. On the projector’s
input/output panel, check the ECP’s 4-pin powered-mini-DIN
connection. If nothing changes after you check your connectors,
Solid red
Your interactive whiteboard is receiving power but isn’t
communicating with a computer. On the projector’s input/output
panel, check the ECP’s 7-pin mini-DIN connections. Confirm
that the projector input selection is set to the correct video input
source (VGA1 for primary computer, VGA2 for secondary com-
puter). Confirm that the USB connection from the computer is
connected to the appropriate computer connection on the ECP.
Solid green
Your interactive whiteboard is on and communicating with your
computer.
Ready Light