Lexmark 9500 Series User Manual

Page 196

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Wi-Fi indicator light is blinking orange during installation

When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking
but cannot connect to the network for which it has been configured. The printer may be unable to join the network
because of interference or its distance from the wireless access point (wireless router), or until its settings are changed.

These are possible solutions. Try one or more of the following:

M

AKE

SURE

THE

ACCESS

POINT

IS

ON

Check the access point and, if necessary, turn it on.

M

OVE

YOUR

WIRELESS

ACCESS

POINT

(

WIRELESS

ROUTER

)

TO

MINIMIZE

INTERFERENCE

There may be temporary interference from other devices such as microwave ovens or other appliances, cordless
phones, baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not
positioned too closely to these devices.

T

RY

ADJUSTING

EXTERNAL

ANTENNAS

Generally, antennas work best if they are pointing straight up. You may find, however, that reception improves if
you experiment with different angles for your printer and/or wireless access point (wireless router) antennas.

M

OVE

YOUR

COMPUTER

AND

/

OR

PRINTER

Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible
distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance
is generally 100–150 feet.

Print the printer's network setup page to find out if the printer is receiving a strong signal from the wireless router
(wireless access point). For more information, see “Printing a network setup page” on page 57.

C

HECK

SECURITY

KEYS

Make sure security keys are correct. For more information, see “Check your security keys” on page 193.

C

HECK

MAC

ADDRESS

If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need
help finding the MAC address, see “Finding the MAC address” on page 56.

P

ING

THE

WIRELESS

ACCESS

POINT

(

WIRELESS

ROUTER

)

TO

MAKE

SURE

THE

NETWORK

IS

WORKING

Check to see whether the printer can communicate with the wireless access point (wireless router). For more
information, see “Ping the access point” on page 201.

R

UN

THE

WIRELESS

SETUP

APPLICATION

AGAIN

If your wireless settings have changed, you must run the printer's wireless setup application again. Some reasons
your settings may have changed include your having manually changed your security key, channel, or other
network setting; or the wireless access point (wireless router) having been reset to factory defaults.

For instructions on running the wireless setup application, see “Run the Wireless Configuration Utility” on
page 202.

Troubleshooting

196

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