Printer receives a blank fax – Lexmark 9500 Series User Manual

Page 243

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5

Press

or

repeatedly until Dialing and Sending is highlighted.

6

Press .

7

Press

or

repeatedly until you reach Dial Prefix.

8

To change the setting, press

or

repeatedly until Create appears.

9

Press .

10

Enter the prefix to be dialed before each telephone number.

11

Press to save.

C

HECK

S

PEED

D

IAL

NUMBER

Check to make sure Speed Dial has been programmed for the number that you wish to dial. See “Setting up
Speed Dial” on page 174
.

As an alternative, dial the telephone number manually.

B

E

SURE

THAT

PRINTER

IS

DETECTING

A

DIAL

TONE

See “Sending a fax while listening to a call (On Hook Dial)” on page 154.

Check the Dial Method setting.

1

Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.

2

From the control panel, press

or

repeatedly until Fax is highlighted.

3

Press .

4

Press

or

repeatedly until Fax Setup is highlighted.

5

Press .

6

Press

or

repeatedly until Dialing and Sending is highlighted.

7

Press .

8

Press

or

repeatedly until you reach Dial Method.

9

Press

or

repeatedly until Behind PBX (Dial Tone Detect Off) appears.

10

Press

to save.

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:

C

HECK

ORIGINAL

DOCUMENT

Ask the sender to verify the original document was loaded correctly.

C

HECK

INK

Check the ink levels, and install a new print cartridge if necessary.

Troubleshooting

243

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