External print server is not working, Removing an external print server, Cable is not connected, is loose, or is damaged – Lexmark 9500 Series User Manual
Page 218
T
RY
PRINTING
A
TEST
PAGE
AGAIN
1
Do one of the following:
•
In Windows Vista, click
Control Panel.
•
In Windows XP or 2000, click Start.
2
Click Programs or All Programs Lexmark 9500 Series.
3
Click Solution Center.
4
Click the Maintenance tab.
5
Click Print a test page.
External print server is not working
If there is an external device connected between the computer and the printer, make sure it supports bidirectional
communication.
Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there
may be a problem with the print server. See the documentation that shipped with the print server.
There may be a problem with the USB cable. Try a different cable.
Removing an external print server
1
Press
to turn the printer off.
2
Make sure the power to the print server is off.
3
Remove the USB cable from the external print server.
4
Disconnect the external print server from the computer.
5
Connect the printer USB cable to the printer.
6
Press
to turn the printer back on.
Cable is not connected, is loose, or is damaged
The USB cable must be fully connected and undamaged for proper communication.
M
AKE
SURE
THE
USB
CABLE
IS
CONNECTED
TO
THE
USB
PORT
ON
THE
BACK
OF
THE
COMPUTER
The USB port on the back of the computer is marked with the
USB symbol. Plug the long, flat end of the USB
cable into this port.
M
AKE
SURE
THE
OTHER
END
OF
THE
USB
CABLE
IS
CONNECTED
TO
THE
BACK
OF
THE
PRINTER
Plug the smaller, more square end of the USB cable into the back of the printer.
Troubleshooting
218