Scanning takes too long or freezes the computer, Poor scanned image quality – Lexmark 9500 Series User Manual
Page 238
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
C
LOSE
OTHER
SOFTWARE
Close all programs not being used.
C
HANGE
THE
SCANNING
RESOLUTION
TO
A
LOWER
VALUE
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the Productivity Studio icon.
3
From the Welcome Screen, click Scan.
4
Click Custom Settings.
5
From the Scan Resolution drop-down list, select a lower scan resolution.
6
Click Start.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
C
HECK
MESSAGES
If an error message is displayed, see “Error messages on the printer display” on page 250.
C
LEAN
THE
SCANNER
GLASS
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
A
DJUST
THE
QUALITY
OF
THE
SCAN
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the Productivity Studio icon.
3
From the Welcome screen, click Scan.
4
Click Custom Settings.
5
Select a higher scan resolution.
6
Click Start.
R
EVIEW
STEPS
TO
IMPROVE
QUALITY
See “Improving print quality” on page 203.
A
RE
YOU
SCANNING
FROM
PHOTO
OR
GLOSSY
PAPER
,
A
MAGAZINE
,
OR
A
NEWSPAPER
?
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy
patterns from scanned photos, magazines, or newspapers” on page 125.
Troubleshooting
238