NEC EXPRESS 320Lb-R User Manual

Page 228

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7-28 Troubleshooting

If you still cannot access to the floppy disk using the methods above, perform the
following operation and check if the floppy disk becomes accessible:

1.

Login to the system as a user with a root authority.

2.

Create a directory using the following command.

# mkdir /mnt/floppy

There is no problem if the message, indicating that the directory has already
been created, is displayed after executing the command.

3.

Execute the following command.

# modprobe usb-storage

4.

Execute the following command to check that you can access to the floppy
disk.

# mount /dev/sdg /mnt/floppy

This is an example when sdg recognizes the USB floppy device and the floppy disk is
formatted in MS-DOS.

If the floppy disk becomes accessible by the procedure above, add the following to
/etc/rc.d/rc.modules in order to make usb-storage be loaded automatically. By adding the
following line, the floppy disk drive can be mounted by performing step 4 above.

modprobe usb-storage

Fail to access to the CD-ROM:

Is the CD-ROM properly set in the CD-ROM drive tray?

→ The tray is provided with a holder to secure the CD-ROM. Make sure that the

CD-ROM is placed properly in the holder.

Is the CD-ROM applicable to the server?

→ The CD-ROM for Macintosh is not available for use.

Is the PCI module disconnected (offline)?

→ You cannot use the CD-ROM drive on the disconnected PCI module. Also, if you

try to mount the CD-ROM drive on the disconnected PCI module, the OS displays
the following error and continues to try installing the CD-ROM drive based on the
information of the status of the PCI module not duplicated. As a result, you will
not be able to access to the CD-ROM drive even after the PCI module is
duplicated. (System restart is required for recovery.)

status timeout: status=0xff {Busy}

drive not ready for command

ATAPI reset timed-out, status=0xff

reset timed-out, status=0xff

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