Ricoh BIZWORKS 106 - Manual (Page 104)

86
TROUBLESHOOTING
If you have a problem with the machine and you cannot resolve it by referring to the
information in this chapter, please contact your service representative.
If an “Error XX” message is displayed, be sure to turn off the machine before calling.
Message Cause Page
Error Messages ( 3 / 3 )
Remedy
“Check fax no.” and
“Press Stop”
“No dial tone”
“Set A4 paper”
“Set paper size”
“Error” and “Press
Stop”
“Not registered”
“Name: No entry”
“Error XX”
Multiple attempts at
communication with this
number failed.
No dial tone was detected.
Small size paper is loaded
in the upper tray (A4 size
paper is required for re-
ceiving faxes)
The actual length of the
paper is less than the reg-
istered paper length.
An error occurred during
reception.
The Redial memory or
pressed Quick Dial key is
empty.
No name Dial exists with
the initial letter you se-
lected.
Possible machine defect.
There is a problem with
your machine.
Press to cancel the trans-
mission.
In some locales, if this number
was stored in a Name Dial,
Quick Dial, or the redial
memory, the number will be
erased completely from the ma-
chine memory to comply with
regulations.
Check the number is correct and
store it again if necessary.
Check the line connection and
if behind a PABX, the PABX set-
tings.
Load A4 size paper in the upper
tray and register the correct pa-
per size setting.
Make sure the registered paper
size matches the paper loaded
and register the correct paper
size setting.
Press to clear the error
message and inform the other
party to send their fax again.
Print the Dial List to check on
which Quick Dials have num-
bers stored in them.
Make sure you selected the cor-
rect search letter for this Name
Dial. You also can print the Dial
List to see currently stored Name
Dials.
Turn power off and then back
on again.
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p.11
p.20
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p.53, 63
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