SENA Parani-BCD110V3 - Manual (Page 78)

Sena Technologies, Inc 78
Appendix E: Warranty
E.1. GENERAL WARRANTY POLICY
Sena Technologies, Inc. (hereinafter referred to as SENA) warrants that the Product shall conform
to and perform in accordance with published technical specifications and the accompanying
written materials, and shall be free of defects in materials and workmanship, for the period of time
herein indicated, such warranty period commencing upon receipt of the Product.
This warranty is limited to the repair and/or replacement, at SENA’s discretion, of defective or
non-conforming Product, and SENA shall not be responsible for the failure of the Product to
perform specified functions, or any other non- conformance caused by or attributable to: (a) any
misapplication or misuse of the Product; (b) failure of Customer to adhere to any of SENA’s
specifications or instructions; (c) neglect of, abuse of, or accident to, the Product; or (d) any
associated or complementary equipment or software not furnished by SENA.
Limited warranty service may be obtained by delivering the Product to SENA or to the international
distributor it was purchased through and providing proof of purchase or receipt date. Customer
agrees to insure the Product or assume the risk of loss or damage in transit, to prepay shipping
charges to SENA, and to use the original shipping container or equivalent.
E.2. LIMITATION OF LIABILITY
EXCEPT AS EXPRESSLY PROVIDED HEREIN, SENA MAKES NO WARRANTY OF ANY KIND,
EXPRESSED OR IMPLIED, WITH RESPECT TO ANY EQUIPMENT, PARTS OR SERVICES PROVIDED
PURSUANT TO THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER SENA NOR ITS
DEALER SHALL BE LIABLE FOR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO
DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER IN AN
ACTION IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), SUCH AS,
BUT NOT LIMITED TO, LOSS OF ANTICIPATED PROFITS OR BENEFITS RESULTING FROM, OR
ARISING OUT OF, OR IN CONNECTION WITH THE USE OF FURNISHING OF EQUIPMENT, PARTS
OR SERVICES HEREUNDER OR THE PERFORMANCE, USE OR INABILITY TO USE THE SAME,
EVEN IF SENA OR ITS DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL SENA OR ITS DEALERS TOTAL LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT.
E.3. HARDWARE PRODUCT WARRANTY DETAILS
WARRANTY PERIOD: SENA warranties embedded hardware Product for a period of one (1) year,
and external hardware Product for a period of three (3) or five (5) years according to the Product
type.
WARRANTY PROCEDURE: Upon return of the hardware Product SENA will, at its option, repair or
replace Product at no additional charge, freight prepaid, except as set forth below. Repair parts
and replacement Product will be furnished on an exchange basis and will be either reconditioned
or new. All replaced Product and parts become the property of SENA. If SENA determines that the
Product is not under warranty, it will, at the Customers option, repair the Product using current
SENA standard rates for parts and labor, and return the Product at no charge in or out of warranty.