Customer service contacts – GE Industrial Solutions H2007001 G11 Series User Manual
Page 6
Infinity D Power System Installation Guide: +24V Systems
H2007001
Issue 2.0, June 4, 2009
6
Customer Service Contacts
Customer Service, Technical Support, Product Repair and
Return, and Warranty Service
For customers in the United States, Canada, Puerto Rico, and the US Virgin Islands, call
1-800-THE-1PWR (1-800-843-1797). This number is staffed from 7:00 am to 5:00 pm
Central Time (zone 6), Monday through Friday, on normal business days. At other times
this number is still available, for emergencies only. Services provided through this
contact include initiating the spare parts procurement process, ordering documents,
product warranty administration, and providing other product and service information.
For other customers worldwide the 800 number may be accessed after first dialing the
AT&T Direct country code for the country where the call is originating, or you may
contact your local field support center or your sales representative to discuss your
specific needs.
Customer Training
Lineage Power offers customer training on many Power Systems products. For
information call 1-972-284-2163. This number is answered from 8:00 a.m. until 4:30
p.m., Central Time Zone (Zone 6), Monday through Friday.
Downloads and Software
To download the latest product information, product software and software upgrades,