AT&T 585-350-812 - Manual (Page 43)

3-3
ASAI Installation
ASAI Hardware Architecture
The VIS is designed to operate with the DEFINITY Generic 3i. The IPCI card
must be installed on the VIS. The ISDN Line Circuit Pack, TN556, must be
installed on the DEFINITY Generic 3i. For information on the TN556 refer to the
DEFINITY Communications System Generic 1 and Generic 3i System Descrip-
tion, 555-230-200 . Refer also to the DEFINITY Generic 1 and Generic 3i Wiring
Manual, 555-204-111, Issue 2 .
To support the ASAI capability, the VIS must be connected, via a point-to-point
ISDN Basic Rate Interface (BRI), to the DEFINITY Generic 3i. The VIS (T/R or
LST1) lines which need to access ASAI capabilities must be configured as mem-
bers of an Automatic Call Distribution (ACD) split of the PBX. The IPCI card sup-
ports the BRI D-channel interface from the switch. One ASAI link per VIS is
supported.
A typical VIS and DEFINITY Generic 3i configuration is displayed in Figure 3-1.
Figure 3-1. Typical Hardware Architecture
Public
Network
DEFINITY
Generic 3i
ASAI Link
(BRI (D))
VIS Agents
(T/R Lines)
Host
(optional)
Live
ACD VIS
ACD
Live
Agent Live
Agent
CONVERSANT
VIS