Remove channel entry, Virtual channel administration – AT&T 585-350-812 User Manual

Page 58

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4-10

ASAI Administration

Remove Channel Entry

While the Channel Administration screen is active, press REMOVE to unassign a
Tip/Ring channel as a VIS agent. You will receive a confirmation screen asking
you if you wish to REMOVE the selected item.

Press

to continue or CANCEL to abort the removal procedure.

NOTE

:

The channel must be logged out before it may be removed.

Virtual Channel Administration

From the Voice System Administration screen (Figure 4-1), highlight “System
Monitor”, then press

. The Voice Channel Monitor screen appears (Figure

4-7)

Figure 4-7.

Voice Channel Monitor Screen

Routing and data screen delivery applications available with the ASAI application
are data-only applications. Unlike voice response applications, such applications
do not require the allocation of network or speech processing resources.For these
applications, one or more “virtual channels” are allocated by the ASAI system,
making all regular channels available for use by script applications that need the
system resources allocated to them. At a minimum, one virtual channel is required

ENTER

ENTER

System Monitor - Voice Channels

Channel

CHG-KEYS

HELP PREV-PAGENEXTPAGE

Calls
Today

Voice
Service

Service
Status

Caller
Input

Dialed
Digits

1
1
3
1
1
10

DB

Collect

Transfer

Talking

appl2
appl4
appl7
appl3
virtual1
virtual2

8509

7328

5312

0
1
2
3
4v
5v

CANCEL

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