Channel administration – AT&T 585-350-812 User Manual

Page 53

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4-5

ASAI Administration

Channel Administration

The Channel Administration screen provides one entry for each T/R or LST1
channel (VIS agent) that is administered as a member of the VIS ACD split. It pro-
vides a mapping between the VIS channels and the PBX extension numbers.
Refer to Figure 4-1 for a diagram of a typical application.

To open the Channel Administration screen from the ASAI Administration menu,
highlight “Channel Administration” and then press

. The Channel Adminis-

tration screen appears. Figure 4-4 shows an example of the Channel Administra-
tion screen with channel information displayed.

Figure 4-4.

Channel Administration Screen

ENTER

Please enter the new PBX extension number

HELP

CHG-KEYS

SAVE

CANCEL

CHOICES

Channel: _________
Extension: _________

Change A Channel Entry

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