Error messages, Error messages -24 – Canon Color imageCLASS MF9280Cdn User Manual

Page 479

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12-24

Error Messages

Troubleshooting

Error Messages

When a message appears on the display, please refer to the examples of error messages in
the table below.

Message

Description

Action

A cover is open.

The front cover or the fixing unit
cover is open.

Close the front cover or the fixing unit
cover.

Avail. Mem.

This message shows the percentage
of the memory currently available.
This message is displayed when
you set the originals in the feeder in
Fax/Send mode.

If you need more space, wait for the
machine to send any documents in
memory. Also print, send, or delete any
documents stored in memory.

Cannot complete searching due to
timeout. Check the settings.

The machine could not search for
destinations within the specified
time.

Increase the time setting for <Search
Timeout> in <Register LDAP Server>.
(See “Network Settings,” in the
e-Manual.)

An error occurred on the LDAP
server side.

Check that the LDAP server is
functioning normally.

Cannot connect to the selected
server. Check the settings.

The machine cannot connect to the
specified IP address/port.

Check the gateway address setting.
(See “Network Settings,” in the
e-Manual.)
Check the server address and port
number for the LDAP server. (See
“Network Settings,” in the e-Manual.)
Check that the LDAP server is
operating properly.
If <Login Information> is set to <Use
(Sec. Auth.): Ver 3 (UTF-8)> for the
LDAP server, check whether UDP (User
Datagram Protocol) packages are
blocked by the filter.

Cannot connect to the server
because timer settings for this
device differ to those of the
selected server.

The time setting of the LDAP server
and the time setting of the machine
are more than five minutes apart.

The machine cannot connect to an LDAP
server if the time setting of the server
and the time setting of the machine
are more than five minutes apart with
<Login Information> set to <Use (Sec.
Auth.): Ver 3 (UTF-8)> for the LDAP
server. Check the time settings on the
server and the machine.

Cannot find server.

The IP address that the machine
should connect to cannot be
determined.

Check the DNS (Domain Name System)
Server Settings in TCP/IPv4 or v6
in <Network Settings> in <System
Management Set> (from the Additional
Functions screen).

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