Canon Color imageCLASS MF9280Cdn User Manual

Page 482

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12-27

Error Messages

Troubleshooting

Message

Description

Action

Insert the fixing unit.

The fixing unit is not inserted.

Insert the fixing unit. For detailed
instructions, see “When the Message
Does Not Disappear,” on p. 12-19.

Insert the toner cartridge all the
way holding the right & left grips.

A toner cartridge is not installed or
not installed correctly.

Install the toner cartridge correctly.

Load LTR to Drawer 1.
(Depending on the paper supply
and settings, the message
displayed may vary.)

The following did not match when
copying, receiving faxes/I-faxes or
E-mails:

The paper size specified on the
machine
The size of the paper loaded in
the paper drawer

Change the following so that they
match:

Paper size setting on the machine
The size of the paper loaded in the
paper drawer

(See “Loading Paper” on p. 2-10 or
“Setting Paper Size and Type,” on
p. 2-22
.)


The following did not match when
printing:

The paper size specified on the
machine
The size of the paper loaded in
the paper drawer

To print on the paper of the size
specified on the machine’s paper
settings and on the printer driver:
Load the paper of the size specified on
the machine and on the printer driver
and close the paper drawer. Printing
will resume.

To print on the paper of the size that is
loaded in the paper drawer:
1. Delete the current job.
2. Change the paper size settings both

on the printer driver and on the
machine.

3. Retry printing.

Load paper.

The following did not match when
printing:

The paper size specified on the
printer driver
The paper size specified on the
machine

Change the following so that they
match, and then retry printing (When
you change the paper size setting on
the printer driver, cancel the job on the
machine.):

The paper size setting on the printer
driver
The paper size setting on the
machine

No response from the destination.

The server was not running when
you tried to send.

Check the destination.

The network connection was lost
when you tried to send. (Either
you could not connect to the
destination or the connection
was lost before the job could
complete.)

Check the status of the network.

A TCP/IP error occurred when you
tried to send an e-mail or I-fax.

Check that the network cables and
connectors are properly connected.

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