Canon Color imageCLASS MF9280Cdn User Manual

Page 491

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12-36

Error Codes

Troubleshooting

Error Code

Description

Action

#0403

The job failed because the same file name
existed. Generally, if the same file name exists, a
file will be automatically renamed by adding a
number, which ranges from 1 to 999, to the tail
of its file name in order to avoid naming conflicts.
However, this error occurred because the file with
the same number already added to its file name
existed.

Rename the file, and then write the data again.

#0404

The job failed because the write protect switch of
the USB memory was ON.

Turn OFF the write protect switch of the USB
memory.

#0406

The job failed because the medium was pulled
out while the job was in progress.

Confirm that the medium is properly inserted,
and then write the data again.

An error has occurred while data, such as
image data, were being transferred to the
medium. (The connected medium may
be formatted with a file system that is not
supported by the machine.)

Check the status of the medium, or make sure
that the medium is formatted with a file system
supported by the machine (FAT16 or FAT32),
and then try again.

#0407

The length of the full path to the specified file
(or folder) exceeded the supported limit.

The limit of the length of the full path is 120.
Change or shorten the file name to be written.

#0408

The transfer of data has failed because the
medium was pulled out during the transfer.

Confirm that the medium is correctly inserted
and then try the transfer again.

An error has occurred while data, such as
image data, were being transferred to the
medium.

Check the status of the medium, or make sure
that the medium is formatted with a file system
supported by the machine.

#0703

The memory for image data is full when sending
color documents.

Wait a few moments, and then try sending
again after other send jobs are complete.
Erase documents stored in memory. If the
machine still does not operate normally, turn
the main power OFF, and then back ON.

#0705

The send process was interrupted because the
size of the image data being sent was larger
than the size limit set in <Send Data Size Limit>
in <E-mail/I-Fax Settings> in <Communications
Settings> in <System Management Set> (from
the Additional Functions screen).

Change the setting of the size limit in the
<Send Data Size Limit> in <E-mail/I-Fax
Settings> in <Communications Settings>
in <System Management Set> (from the
Additional Functions screen).
Select a lower resolution.
If you are sending an I-fax, reduce the size of
the data by decreasing the number of pages
that contain images so that it will not exceed
the size limit set in <Send Data Size Limit>.
When scanning, set <Divide Pages> to <On> in
<Color/File Format Settings>.


#0751

The server is not functioning. The network is
down (the server is unable to connect to the
network or was disconnected).

Check the recipient’s address.
Check that the network is up.


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