Canon Color imageCLASS MF9280Cdn User Manual

Page 481

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12-26

Error Messages

Troubleshooting

Message

Description

Action

Drawer 1 is not inserted.

Printing or copying could not be
performed because the paper
drawer (Drawer 1) was not set.

Set the paper drawer (Drawer 1) and
push it in as far as it will go. The copy or
print will automatically resume.

IEEE802.1X Error An unknown
error has occurred.
IEEE802.1X Error Unknown error
has occurred.

An unknown error occurred.

The machine failed to analyze the server
certificate sent from the RADIUS server.

IEEE802.1X Error Cannot analyze
the Certificate.

The machine failed to analyze the
server certificate sent from the
RADIUS server.

Check for any errors in the server
certificate on the RADIUS server.

IEEE802.1X Error Change the
password.

The password has expired.

Set a new password.

IEEE802.1X Error Check
authentication settings.

The specified authentication method
of the machine does not match
the authentication method of the
RADIUS server.

Make sure that the correct authentication
method is specified on the machine. If
the information set on the machine is
inconsistent with that of the RADIUS
server, specify the correct authentication
method.

IEEE802.1X Error No reply from the
destination.

An error occurred when
communicating with the
authenticator.

Check for any errors in the authenticator
(LAN switch) settings, as well as the
RADIUS server settings.

IEEE802.1X Error Set the correct
Certificate info.
IEEE802.1X Error Set the correct
certificate information.

The correct client authentication
information (the key pair and
certificate, user name and password,
and the CA certificate) is not set.

Check for incorrect settings in
the authentication method and
authentication information (the key pair
and certificate, user name and password,
and the CA certificate).

IEEE802.1X Error The Certificate
has expired.

The server certificate sent from the
RADIUS server has expired.

Check the expiration date of the server
certificate on the RADIUS server.

IEEE802.1X Error The Certificate is
incorrect.

An error occurred when verifying
the server certificate sent from
the RADIUS server using the CA
certificate.

Check for any errors in the server
certificate on the RADIUS server, as well
as the CA certificate registered on the
machine.

Insert the toner cartridge all the
way holding the right & left grips.

A toner cartridge is not installed or
not installed correctly.

Install the toner cartridge correctly.

Insert the XXX toner correctly.
(XXX indicates “Black”, “Yellow”,
“Cyan”, or “Magenta”.)

The toner cartridge of the indicated
color is not inserted.

Properly insert the toner cartridge of the
indicated color. For detailed instructions,
see “Replacing the Toner Cartridge with
a New One,” on p. 11-8
.

Insert the XXX toner in the location
of the correct color. (XXX indicates
“Black”, “Yellow”, “Cyan”, or
“Magenta”.)

The toner cartridge of the indicated
color is not inserted in the correct
location for that color.

Insert the toner cartridge of the indicated
color in the correct location for that
color. For detailed instructions, see
“Replacing the Toner Cartridge with a
New One,” on p. 11-8.

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