AirSep Eclipse 5 20631679 - Manual (Page 57)

Personal Ambulatory Oxygen System Provider Technical Manual
57
PN 20631679 Rev C
Red Light
Symptom Alarm Code Possible Cause Your Action
The red light is flashing.
The alarm is giving 3 beeps
every 2 minutes.
004
The Eclipse 5 has detected
low oxygen levels
1) Ensure the air intake filter is not clogged or restricted. Clean and replace the filter if neces-
sary.
2) Ensure the Eclipse 5 is in a well ventilated area. Make sure there are at least 3 inches
between the back of the Eclipse 5 and any obstructions (furniture, curtain, etc.)
3) If operating in the car, be sure the back of the Eclipse 5 is facing outward in the seat.
4) Verify that the internal filters (HEPA, Compressor Intake) are clean and not restricted. If
necessary, replace filters.
5) If the condition persists, advise patient switch to an alternate source of oxygen and contact
Chart Technical Support for service.
The red light is solid. The
alarm is giving a constant
beep. The Eclipse 5 is not
delivering oxygen and it
will not power on.
“********”
The Eclipse 5 has lost power
temporarily while running
on external power and needs
to be re-set.
1) Remove the power cartridge and disconnect the AC or DC power supply from the Eclipse 5.
The red light should disappear when the power sources are removed. Wait approximately 20
seconds, reconnect power sources, and attempt to power on the Eclipse 5 again. If the Eclipse
5 does not power on, proceed to step 2.
2) Inspect the external (AC or DC) power supply and ensure that its connections are secure at
the Eclipse 5, the transformer, and the external power outlet.
3) If possible, attempt to use another electrical (AC or DC) outlet to power the Eclipse 5.
4) Verify that the status LED on the external power supply (AC or DC) and external power LED
on the Eclipse 5 are lit. If they are not, attempt to use another external (AC or DC) power supply
to see if the problem persists.
5) If the condition persists, contact Chart Technical Support for service.
N/A
The Eclipse 5 has lost power
due to a depleted power
cartridge charge or an over-
heated power cartridge.
1) Reset the Eclipse 5 by removing the power cartridge and external (AC or DC) power supply.
2) Re-attach the Eclipse 5 to external power or install a fully-charged power cartridge in the
Eclipse 5. Allow warm power cartridge to cool outside the concentrator for 30 minutes.
3) Re-charge the power cartridge using AC or DC power.
4) Replace the power cartridge if another is available.
5) If the condition persists, contact Chart Technical Support for service.
The red light is solid. The
display screen says “FAIL”.
The Eclipse 5 is not produc-
ing delivering oxygen and
will not power on.
FAIL XX
The Eclipse 5 has experienced
a system malfunction.
1) Remove the power cartridge and disconnect the AC or DC power supply from the Eclipse 5.
The red light should disappear and the FAIL message will disappear from the screen when the
power sources are removed. Wait approximately 20 seconds, reconnect power sources, and
attempt to power on the Eclipse 5 again.
2) If the Eclipse 5 does power on, monitor it to determine if the FAIL message occurs again. If
the FAIL message occurs again, contact Chart technical support for service.
3) If the Eclipse 5 does not power back on, advise patient switch to an alternate source of
oxygen and contact Chart Technical Support for service.
Other Alarm Conditions
Symptom Alarm Code Possible Cause Your Action
While in pulse mode, the
compressor speeds up and
the pulse mode LED flashes
quickly for 15 seconds.
N/A
The Eclipse 5 is unable to
detect the user’s breathing
effort. See page 17 for pulse
mode information.
1) Pulse mode may not work correctly if the user has any condition that causes blocked/re-
stricted nasal passages (Illness, deviated septum, etc.). Switch to continuous flow.
2) Ensure cannula is no longer than 7 feet in length.
3) Ensure that there are no kinks or blockage in cannula tubing.
4) If a humidifier bottle is connected, remove the humidifier bottle and connect cannula
directly to outlet port.
Note: Pulse mode will not work with a humidifier bottle installed.
5) If the condition persists, contact Chart Technical Support for service.