Troubleshooting – Rockwell Automation 6189V-xxxx Non-display Industrial Computers User Manual User Manual
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Rockwell Automation Publication 6177R-UM002D-EN-P - October 2014
Chapter 6
System Troubleshooting
6. Click Hardware Monitor on the Advanced screen.
for what information is shown.
Use this menu to determine if there is an issue with internal voltages or
component temperatures.
Troubleshooting
Follow these steps to identify and isolate an issue with computer operation.
1. Shut down the computer by using the appropriate method for the installed
operating system.
Shut Down the Computer on page 34
for more information.
2. Disconnect power to the computer.
3. Disconnect all peripheral devices from the computer.
4. If a keyboard and mouse is used, verify that they are properly connected.
5. If an external display is used, verify that it is properly connected.
6. Connect power to the computer. During POST, one of three events occurs:
• The start-up process is completed.
• A nonfatal error occurs and the related error message is displayed.
• A fatal error occurs and the start-up process terminates.
If
Then
The computer starts
Disconnect all peripheral devices and reconnect them one
at a time until the issue occurs.
The issue is with a specific software or driver
Reinstall the software or driver.
The issue is not related specifically to software,
a driver, or a peripheral device
See the troubleshooting checklists.
TIP
Some computers emit beeps. These audible alerts only signal that an
error is detected. The beeps can apply to nonfatal and fatal errors.