Industrial Data Systems IDS 410 - Manual (Page 6)

IDS 410/422 User's Manual
5
WARRANTY INFORMATION
INDUSTRIAL DATA SYSTEMS, INC. LIMITED WARRANTY.
Industrial Data Systems, Inc., warrants that the products furnished are free from defects in material and workmanship and
perform to applicable, published Industrial Data Systems, Inc., specifications for one (1) year from the date of shipment.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR
IMPLIED. IN NO EVENT SHALL INDUSTRIAL DATA SYSTEMS, INC. BE LIABLE
FOR LOSS OF PROFITS, OR INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR FOR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH
OF THIS WARRANTY PROVISION.
The liability of Industrial Data Systems, Inc. shall be limited to repairing or replacing, WITHOUT CHARGE, any defective
products which are F.O.B Industrial Data Systems, Inc. Plant. Equipment or parts which have been subject to abuse, misuse,
accident, alteration, neglect, unauthorized repair or installation are not covered by warranty. Industrial Data Systems, Inc. shall
have the right of final determination as to the existence and cause of defect. As to items repaired or replaced, the warranty shall
continue in effect for the remainder of the warranty period, or for ninety (90) days following date of shipment by Industrial Data
Systems, Inc. of the repaired or replaced product, whichever period is longer. No liability is assumed for expendable items such
as lamps and fuses. No warranty is made with respect to customer equipment or products produced, to Buyer's specifications
except as specifically stated in writing by Industrial Data Systems, Inc. and contained in the contract. In no case is product to be
returned without first obtaining permission and a Customer Return Authorization Number (RMA) from Industrial Data Systems,
Inc. Product being returned during or after the original warranty period should be carefully packed and sent prepaid and insured
along with an explanation of the problem. Customer shall be responsible for all damages resulting from improper packaging or
handling, and for loss in transit. If it is found that Industrial Data Systems, Inc. product has been returned without cause and is
still serviceable, customer will be notified and Product returned at customer's expense. Repairs or replacements made by
Industrial Data Systems, Inc. on Products under warranty will be returned, shipped at NO CHARGE by method of shipment
Industrial Data Systems, Inc. deems most advantageous.
EXCEPT AS SPECIFICALLY PROVIDED HEREIN, THERE ARE NO OTHER
WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
RETURN POLICY
Any piece of equipment purchased by the original purchaser can only be returned for credit or exchange durring the first 45 days
after shipment. This policy excludes any returns for warranty consideration. Items returned for other than warranty is subject to a
restock fee equal to 10% of the list price of the hardware. This fee is accessed for packaging, handling, testing, inspection, and
the resultant paperwork that is required to receive and return the hardware to stock for resale.
All such items should be returned in its original shipping container. Any damage not reported when the purchaser originally
received the hardware or software is also subject to resonable repair fees to bring it back to new condition. The purchaser will be
advised of these fees in writing at the time they are accessed.
All items returned should be returned with a Return Material Autherization number ( RMA ) issued by an IDS employee. The
RMA number should be clearly marked on the outside of the box.