MOCET IG7600 User Manual

Page 15

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IG7600 Administration Manual

input your password (default “0000”)
 press “5”
Record your name and press “#” key, for example saying “Sam Hsu” and then press “#”
key after the beep tone.

4

th

Record day greeting for auto attendant

 Dial 500(as the default Voice mail service

number) or pressing “Message” button on IP phone

 input your password (default

“0000”)

 press “*” Input administrator password “000000”  press “3”  press

“10001”

 press “1” to confirm  press “2” to record the greeting, including the greeting

with like “for dial by name, please dial “9”….”

 press “1” to listen to the current greeting

to confirm if it is OK.

Now IG7600 is ready for dial by name process.

Incoming call to Auto attendant and transfer the call thru “dial by name”:

Incoming call to IG7600
 auto attendant pickup
 auto attendant playing “…for dial by name, please dial “9”…”
 dial “9” on remote caller
 auto attendant playing “Using the letters on the telephone keypad, dial the person's
first or last name and then press pound. For "q" press 7. For "z" press 9.”
 dial the number on remote caller, for example, dial “726” for “Sam” or dial “468” for
“Hsu” (The dialed name will be finished when the caller presses “#” or stops the digit
dialing in 5 seconds. )
 auto attendant playing “when you hear the correct name, please dial “1”..”(after the
caller inputs the name; AA compares the dialed name with these activated First Name
and Last Name. Then AA starts to play the matched extension’s name file. If it matches
two or more extensions’ names, these extensions’ name files will be played one by one
following by the extension number. The interval between two name files is 5 seconds.)
 press “1” to confirm the selection on remote caller
 the call will be transferred to phone (#205 with Sam Hsu), phone #205 will be ringing
 pick up the call on phone #205 and start the conversation.

In Dial by Name process, a voice prompt (10230.vox) will be played to ask the caller to
input the name.

after the caller inputs the name; AA compares the dialed name with these activated First
Name and Last Name. Then AA starts to play the matched extension’s name file. If it
matches two or more extensions’ names, these extensions’ name files will be played one
by one following by the extension number. The interval between two name files is 5
seconds.

When hearing the matched name, the caller dials “1”. AA will transfer the call to the
extension of the matched name (if it’s a Virtual Extension, the call will be answered by the
mailbox of the Virtual Extension directly). If the caller dials a non-“1” digit, the digit will be
ignored.

If it has no matched name or the caller doesn’t dial “1” after playing the all matched name,
AA will play a warning message (10232.vox), then play a voice prompt (10234.vox) to ask
the caller to select the next operation. Press “1”, it will ask the caller to input a name again.
Press 2, back to AA greeting.

Copyright 2013 Tecom, Co. LTD. All rights reserved

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