Chapter 6: diagnostics and troubleshooting, 1 diagnostic mode – Microcom LDSII User Manual
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LDSII Programming Guide - 880015-0123
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Chapter 6: Diagnostics and Troubleshooting
The purpose of this chapter is to provide some information about the diagnostic reporting of
the printer that can be used to help identify, diagnose and troubleshoot problems.
6.1
Diagnostic Mode
Diagnostic Mode temporarily powers the printer using factory default parameters while
printing out the printer’s current configuration on what is called the Status Label. This
information can be used to help diagnose and troubleshoot printer configuration issues.
The default baud rate is set to 9600 and will be used when entering the diagnostic mode.
The printer will continue using the factory default parameters until printer power has been
cycled. The printer will then return to the previous configuration that was in use before
entering the diagnostic mode.
6.1.1
Entering Diagnostic Mode
To enter the diagnostic mode, press and hold the print button in while turning on the printer.
Release the button after the status light indicator starts to blink and the printer will power up
into diagnostic mode. The printer prints configuration and statistical information followed by
the ^D960)1 print head test pattern once it is powered up in the diagnostics mode.
6.1.2
Status Label
The printer will print the Status label after the printer has performed powered up and enters
the diagnostic mode. The status label prints out the reports that are generated by the
“^D323)”, “^D326)”, “^D325)”, and “^D324)” commands.
Figure 22
^D323) - List Enablements Example
Enablements (D323 or <Ctrl> Y)
User Interface
Software flow control:
(D770) enabled
Hardware flow control:
(D771) disabled
Operational
Auto power-up script:
(D720) disabled
Auto enquiry after print:
(D721) disabled
Auto media sizing:
(D722) disabled
Auto top-of-form alignment:
(D723) disabled
Auto alignment after error:
(D724) disabled
Auto acknowledge after cmd:
(D726) disabled
Auto respond after error:
(D727) disabled
Cutter:
(D740) disabled
Printed Media Handler PMH:
(D741) disabled