Oki MC363dn - Manual (Page 229)

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16. Troubleshooting
16. Troubleshooting
This chapter explains some of the problems that could possibly occur when using sPSV, and
provides hints to their solutions.
Item Details
Cannot register use
restrictions to the device
or acquire use restrictions
that are registered to the
device. Communication with the device may fail in an environment where
use of a proxy server is set using a browser.
Configure the settings so that a proxy server is not used for
communication with the device.
(Internet Explorer is used as an example in the procedure.)
(1) Click the [Tools] menu > [Internet Options] in Internet Explorer
to display the [Internet Options].
(2) Select the [Connections] tab.
(3) Click [LAN Settings] to display the [Local Area Network (LAN)
Settings].
(4) Click [Advanced] under [Proxy Server] to display the [Proxy
Settings].
(5) Enter the IP address of the device in [Exceptions] and click
[OK].
(6) Click [OK] in [Local Area Network (LAN) Settings].
(7) Click [OK] in [Internet Options].
The device is not found
when searching for
devices using [Register
Device]. - Check that the power of the device is turned on.
- Check whether the device is processing or offline, or whether
an error has occurred (no paper, etc.). Check that the device is
online, and click [Start Search].
- Check the network connection status.
- Check that the correct search option check boxes are checked.
- When the search target is [Network], check whether the
broadcast address is correct. If you are unsure of any items,
check [Specify Search Range].
- Broadcast (255.255.255.255) or multicast (xxx.xxx.xxx.255,
etc.) communication may be restricted. Specify the IP address of
the device directly as the search range.
- If the [Do not allow exceptions] check mark is checked in
the Windows Vista or later firewall settings, devices cannot
be searched beyond the router segments. Therefore, select
[Network] in [Destination], and add the IP address to [Network
Search Range] in [Specify Search Range].