Where to get help, Telephone support services – Epson 7850p User Manual

Page 191

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Solving Problems

191

Where To Get Help

EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661

and enter the PIN on the EPSON PrivateLine Support card included
in your Start Here kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6

AM

to 6

PM

,

Pacific Time, Monday through Friday, for the duration of your
warranty period.

You may also speak with a projector support specialist by dialing one
of these numbers:

U.S.: (562) 276-4394, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Canada: (905) 709-3839, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Toll or long distance charges may apply.

Before you call, please have the following information ready:

Product name (EPSON PowerLite 7850p)

Product serial number (located on the bottom of the projector)

Computer configuration

Description of the problem

You can purchase screens, carrying cases, or other accessories from
EPSON at (800) 873-7766 or by visiting the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral

.

Service

Access

World Wide Web

From the Internet, you can reach EPSON’s product support page at
http://support.epson.com. After selecting your product, you can access
troubleshooting information, download product documentation, and receive
technical advice through e-mail.

Presenters Online

Access tips, templates, and training for developing successful presentations at
http://www.presentersonline.com

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