Warranty and support – HP 2500C Series User Manual

Page 54

Advertising
background image

Product Information

1-46

Warranty and Support

HP Telephone Support

Technical Phone Support for Customers

The HP Customer Support Center provides free technical assistance for peripherals
within the hardware warranty period.

For the product under warranty, call (208) 323-2551.

For the product out of warranty, call :
§ 1 (900) 555-1500 at $2.50 per minute, or
§ 1 (800) 999-1148 at $25.00 per call using VISA / MasterCard.
(The above prices are subjected to change without notice)

To ensure the call is dealt with quickly, have the following information ready:
§ The product model number and serial number.
§ The operating system version and the configuration.
§ A description of the software installed and the accessories used.

HP North American Customer Support Center

Assistance from the Hewlett-Packard North American Customer Support Center is
available Monday to Friday, 7:00 AM to 6:00 PM Mountain Time, except Wednesday,
(7:00 AM to 4:00 PM).
§ 1 (303) 635-1000

HP European Customer Support Center

Assistance from the Hewlett-Packard European Customer Support Center is available in
English, Monday to Friday, 8:30 AM to 6:00 PM Central European time, except
Wednesday, (8:30 AM to 4:00 PM).
§ Int Code + 31 (20) 682-8291

HP provides free telephone support during the warranty period. After the warranty has
expired, support is available through the same telephone number for a fee. The fee is
charged on a per incident basis. When calling HP, please have the following information
ready:
§ The product model number and serial number.
§ The operating system version and the configuration.
§ A description of the software installed and the accessories used.

Advertising