FARGO electronic Pro-L User Manual

Page 71

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66 Section 9: Troubleshooting

Pro-L Card Printer User’s Manual

TOP Line of LCD

Message

Cause

Solution

Card Jam: Flip

A card is jammed in the

Clear the jam according to

Flipper Table area of the

the instructions in Section 7-F.

printer.

Card Jam: Mag

A card is jammed in the

Clear the jam according to

Mag Encoding module,

the instructions in Section 7-F.

beneath the Flipper Table.

Card Jam: Print

A card is jammed

Clear the jam according to

somewhere along the

the instructions in Section 7-F.

printing path, under the

printer’s top-right cover.

Card Jam: Smart

A card is jammed in the

Clear the jam according to

smart card encoding

the instructions in Section 7-F.

module, beneath the Card

Flipping Mechanism.

Card Out/Not Fed

Either the Card Hopper is

Load more blank cards if out

out of cards or the printer

(see Section 4-D). Press the

is unable to feed a card in

Pause/Resume button to

from the Card Hopper.

continue. If the cards won’t

feed, check the following:

• Be sure the cards fall within the

.010” to .040” accepted card

thickness range.

• If feeding thicker cards, you

may need to adjust the Card

Separator Flap as described in

Section 8-C.

• The in-feed rollers may be

dirty. Clean these rollers

according to the directions in

Section 7-H.

• Be sure the cards you are using

are not sticking together.

Manually separate the cards if

you suspect they are sticking to

one another.

Pro-L Card Printer User’s Manual

proL.qxd 8/6/2000 3:30 PM Page 66

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