FARGO electronic Pro-L User Manual

Page 77

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72 Section 9: Troubleshooting

Pro-L Card Printer User’s Manual

TOP Line of LCD (continued)

Message

Cause

Solution

• If the ribbon seems to be cut

neatly in two, resyncronize the

printhead by opening the top-

right cover and pressing both

the On/Cancel and

Pause/Resume buttons

simultaneously. Also, try

setting the printer driver’s

Calibrate/Image Placement/

Horizontal Value to 0. If too

large of a positive number is

entered, a broken ribbon may

result (see Section 6-C).

Sensor Calibrate

Indicates the Ribbon Sensor

is calibrating.

Smart Card Error

Unable to encode smart

Press Pause/Resume to

card.

continue encoding.

Smart Card Good

Indicates smart card was

successfully encoded.

Smart Encoding

Indicates smart card is

being encoded.

Writing Key Data

Indicates the printer is

writing or encoding data

onto your SmartGuard

Access Card. Appears

only if you are using the

SmartGuard Security

Feature.

Wrong Ribbon

The wrong print ribbon

Check that you have the

is installed.

proper ribbon installed

according to the Ribbon

Type option selected in the

printer driver setup window

(see Section 6-D).

Ribbon Jam/Out

(continued)

proL.qxd 8/6/2000 3:30 PM Page 72

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