FARGO electronic Pro-L User Manual

Page 81

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76 Section 9: Troubleshooting

Pro-L Card Printer User’s Manual

BOTH Lines of LCD (continued)

Message

Cause

Solution

EE Memory Error!

Indicates problem with

Remove the ribbon and press

RESUME=Clear Mem

permanent circuit board

the Pause/Resume button to

memory.

recalibrate the printer’s memory

module. Turn the printer power

OFF and ON to reset.

EE Memory Error!

Permanent circuit board

Call for technical assistance.

RESUME=Retest

memory is bad.

Insert New Key

Appears when you are

Remove the valid access card

RESUME=Duplicate

trying to duplicate a

being duplicated and insert a

SmartGuard Access Card.

blank access card. Then,

Appears only if you are

press the printer’s Pause/

using the SmartGuard

Resume button to complete the

Security Feature.

duplication process. If you

decide not to duplicate the card,

press theprinter’s On/Cancel

button.

Invalid Shield

Appears if the SmartShield

Re-encode the SmartGuard

Send New Shield

data on your SmartGuard

password and the SmartShield

Access Card has somehow

data onto the card.

become corrupt. Appears

only if you are using the

SmartGuard Security

Feature.

Preparing Card

Appears when you initiate

To initiate a card count

Count=xxxxxxxx

a card count report from the report, press and hold the

printer.

Pause/Resume button for about

5 seconds. A card count will

appear on the LCD Display and

a card with the same count report

will be printed. If you do not

want the card count report to

print, press the Pause/Resume

button and then the On/Cancel

button.

Press ON to

Appears when the On/

Press the On/Cancel button

Initialize

Cancel button is pressed

to restart the printer and return

before a print job is sent,

it to its “Ready” mode.

when the printer is in its

“Ready” mode.

proL.qxd 8/6/2000 3:30 PM Page 76

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