Inter-Tel CS-5400 User Manual

Page 233

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System Features

INTER-TEL

®

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005

System Forward and Manual Call Forward Example

Page 215

If a station forwarding point is manu-
ally forwarded to Voice Mail, the call
will not follow the manual forward to
the voice processing system; it will
ring at the station forwarding point.

If the principal station receives a
manually forwarded call (not a sys-
tem forward), that call will not fol-
low the principal station’s system
forwarding path.

If an infinite forward loop results
from the combination of manual for-
wards and system forwarding paths,
the endpoint that was originally
intended to receive the call will ring,
even if the endpoint is in Do-Not-
Disturb.

FORWARDING POINT
FORWARDED TO VOICE PROCESSING SYSTEM

Principal

Station

SYSTEM

FORWARD

Manual Forward

Destination

MANUAL
FORWARD

1st System

Forwarding Poin t

2nd System

Forwarding Poin t

System forwarded calls from
Principal Station will be sent
here if not answered at 1st
Forwarding Point

Voice
Processing Unit

PRINCIPAL STATION IS MANUAL
FORWARD DESTINATION

Principal

Station

MANUAL

FORWARD

System

Forwarding Poin t

SYSTEM

FORWARD

Manually forwarded calls will
stop here and will not be sent
to System Forwarding Point

INFINITE LOOP CAUSED BY
SYSTEM AND MANUAL CALL FORWARD

Manual

Forward

Manual
Forward

System
Forward

Calls received by this station
will not follow the manual
forward if other two stations are
unavailable.

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