Inter-Tel CS-5400 User Manual

Page 84

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Administrator Procedures

INTER-TEL

®

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005

Page 66

Creating Audiotex Recordings

recording to an application with a list of several recordings, your input will change only the
first entry in the list. You cannot change the other entries using the Voice Mail Administrator’s
mailbox.

To make or change a custom audiotex recording:

1.

Access the Voice Mail Administrator’s mailbox and menu. Refer to

page 58

.

2.

Say “Options” or press

for recording options.

3.

Say “Custom” or press

to make a recording.

4.

When prompted, say or enter the desired recording number (001–500).

5.

If no recording exists, go to the next step.

If a standard (non-ASR) recording already exists, it is played. You have the following
options:

Say “Standard” or press

to record a standard (non-ASR) greeting.

Say “Copy” or press

to copy the standard (non-ASR) greeting.

Say “Speech Recognition” or press

to record an ASR greeting.

6.

When prompted, record the greeting or message, and then press

. While you are

recording, you can:

Press

to pause while recording. (Say “Continue” or press

to continue.)

Press

to erase and re-record your message.

If you exceed the maximum allotted time for recording length, a prompt will notify you
and allow you to re-record or save the recording.

If the voice processing system PC disk is full, a prompt will notify you that it cannot
accept the recording. Hang up and try again later.

7.

When finished recording, select one of the following options:

Say “Replay” or press

to replay the message.

Say “Append” or press

to add to the message.

Say “Erase” or press

to erase and re-record the message.

Say “Accept” or press

to accept.

8.

To create an ASR recording, choose one of the following options:

Say “Copy” or press

to copy the standard (non-ASR) greeting.

Say “Speech Recognition” or press

to record an ASR greeting.

9.

When finished, select one of the following options:

Say “Replay” or press

to replay the message.

Say “Append” or press

to add to the message.

Say “Erase” or press

to erase and re-record the message.

Say “Accept” or press

to accept.

To assign custom audiotex recordings to specific application extension numbers:

1.

Access the Voice Mail Administrator’s mailbox and menu. Refer to

page 58

.

2.

Say “Options” or press

for recording options.

3.

Say “Select” or press

to select a recording.

NOTE

The custom audiotex program planning sheet is designed to help you plan and
record custom recordings. Refer to “Creating Audiotex Recordings” on

page 65

.

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