Inter-Tel CS-5400 - Manual (Page 265)

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Station Message Detail Recording
Page 247
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Record All Free Calls: Records all calls that use the “free” call cost.
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Record All Ring-in Diagnostics: A ring-in message is recorded for every incoming
call (whether answered or unanswered) to indicate how long it rang.
•
Record All Toll Local Calls: Records all calls that use the “toll local” call cost.
•
Record All Toll Long Distance Calls: Records all calls that use the “toll long dis-
tance” call cost.
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Record All Operator Calls: Records all calls that use the “operator” call cost.
•
Record All International Calls: Records all calls that use the “international” call cost.
•
Record All DISA Calls: Records all DISA calls.
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Record All Conference Calls: Records all conference calls. If all conference parties
exit except one station and one outside party, the call is no longer considered a confer-
ence and, when completed, it will be recorded using the appropriate call cost for that
outside call.
•
Record All DID/DNIS Calls: Records all calls received through DID and DNIS.
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Record All Trunk To Trunk Calls: Records all calls made from one outside caller to
another.
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Record All Network Calls: Records all calls placed to and received from network
nodes.
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Record All Off-Node Devices: Records all calls placed to and received from off-node
devices.
The service technician can determine whether absorbed digits, equal access digits, and/or toll
field digits appear in the SMDR printout. As an example, assume the following number was
dialed: 89 (other system’s trunk access code) - 10288 (equal access code) - 1 (toll field) - 602
(area code) - 961-9000 (seven-digit number). The following programming options can be used:
•
Suppress Absorbed Digits: Absorbed digits (on local or PBX lines) will not appear in
the report if this option is selected. In the sample above, the absorbed digits (the other
system’s trunk access code) would be suppressed so that only 10288- 1-602-961-9000
appears.
•
Suppress Equal Access Digits: Equal access digits will not appear in the report if this
option is selected. In the sample above, the equal access code field would be suppressed
to print only 89-1-602-961- 9000.
•
Suppress Toll Digits: When this option is selected, toll digits will not appear in the
report. In the sample above, the toll field would be suppressed so that only 89-10288-
602-961-9000 prints.
Any combination of the above can be used. If all three fields are suppressed, only 602-961-
9000 will print.
The service technician can also suppress or allow call information in the SMDR report “Dialed
Digits” field. The following options are available:
•
Suppress Outside Party Number: Caller information that is received through ANI or
Caller ID will not appear if this option is selected.
•
Suppress Trunk Number: Information received through DID or DNIS will not be
included in the report if this option is selected.
NOTE
If absorbed digits are repeatable on a local line, the absorbed digits will
not appear in the SMDR report even when repeated.