Inter-Tel CS-5400 - Manual (Page 137)

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Trunk Access Codes
Page 119
Trunk Access Codes
These feature codes are used for selecting trunks when placing outgoing calls.
Endpoint Feature Codes
The following pages list the general feature codes. When a default feature button can be used
in place of the feature code, it is indicated at the end of the explanation. Refer to
page 95 for a
listing of the default endpoint feature buttons.
Table 18. Trunk Access Codes
FEATURE NAME
CODE
US/EUROPE
DEFINITION
Automatic Route Selection
(ARS) 92000* Allows the system to select the desired route for
placing a call, as programmed in the database.
Trunk Group Access 1–208 92001–
92208*
Selects an available trunk from a programmed
group of trunks for placing an outside call.
Emergency Call 911/
999 or as
applicable
Entering this feature code selects an outgoing
trunk and automatically dials the programmed
Emergency Call number, which is routed by
default out Trunk Group 1.
CAUTION: IP and SIP endpoints at remote sites
require gateway trunks, gateways, and appropri-
ate programming to reach their local emergency
responders.
Outgoing Call 8 Selects an outgoing trunk according to the pro-
grammed outgoing access mode for that end-
point. Inter-Tel endpoints use the OUTGOING
button or a Call button.
Table 19. Endpoint Feature Code Definitions
FEATURE NAME CODE DEFINITION
Account Code – All Calls Follow-
ing 391 Allows the endpoint user to enter a forced or
optional account code that will apply to all
calls following the entry of this feature code
and will appear in the SMDR. To disable the
All Calls Following feature, the feature code is
entered again without an account code.
Account Code – Optional 390 Allows the endpoint user to enter an optional
account code for SMDR reports during an out-
side call.
ACD Agent Login
ACD Agent Logout
ACD Agent Login/Logout Toggle 326
327
328 These feature codes allow an ACD hunt group
member (agent) to log into and out of the ACD
hunt group(s). The agent will only receive calls
through the ACD hunt group(s) while logged
in.
ACD Agent Wrap-Up Terminate 329 When an ACD agent completes a call, no
other ACD hunt group call will ring at the end-
point until the ACD Wrap-Up Timer expires or
the agent enters this feature code to terminate
the wrap-up session.