Troubleshooting – SATO MB200/201i User Manual
Page 56
 
Troubleshooting
6-2
* Contact your nearest dealer or SATO representative for support
STATUS
(LED)
Mode
Description
Cause
Remedy
Light (Red)
All 
modes
Low battery
Battery charge level is low.
Recharge the battery
Blink (Red) 
every 2s 
Online
Error in 
Bluetooth or 
WLAN card
Interface module error
(Bluetooth, wireless LAN)
Replace the board
Light (Red)
After 
Power 
On
1 Program
illegal 
error
2 Flashrom-
error
Flash ROM read/write 
error has occurred
1 Replace Flash
ROM*
2 Retry downloading
program*
Blink 
(Green-
ÌRed) every 
2s
Online
Head error
Head wiring is 
disconnected
Replace the head*
Blink (Red) 
every 
0.5s
Online
Cover open
Paper End
Sensor 
error
1 Cover is not locked
2 Cover-open/close sensor 
malfunctioning
1 Paper is not present
1 Wrong sensor level
2 Wrong sensor type
3 Paper skew
1 Lock the cover
2 Adjust sensor level*
1 Load paper
1 Adjust sensor level* 
2 Set correct sensor 
type
3 Reload paper
Blink 
(Green) at 
0.5s
intervals
Online 
(Printing
or receiv-
ing data)
Buffer 
near-full
Insufficient space in 
Receive Buffer area 
Stop sending data 
from the host and
wait till the buffer 
becomes empty. 
Resume sending 
data.
Blink 
(Green) 
every 4s 
All 
modes
Sleep mode
Not in error. Low power 
consumption mode is 
active
Clear this mode by 
receiving data, press-
ing a key, opening or 
closing the cover.
Blink 
(Green->off-
>Red->off) 
every 1s 
All 
modes
Head over-
heat
protection 
feature
When print head is hotter 
than 70°C the print head 
overheat protection feature 
is activated. Not in error. 
Cleared when the 
head temperature 
drops to 50°C
MB20xi A6.book Page 2 Friday, May 27, 2005 5:12 PM