Troubleshooting, On operation, On cleaning – Sony STR-DG1000 User Manual

Page 115: Audio

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• Do not place the receiver near heat sources,

or in a place subject to direct sunlight,
excessive dust, or mechanical shock.

• Do not place anything on top of the cabinet

that might block the ventilation holes and
cause malfunctions.

• Do not place the receiver near equipment

such as a television, VCR, or tape deck. (If
the receiver is being used in combination
with a television, VCR, or tape deck, and is
placed too close to that equipment, noise
may result, and picture quality may suffer.
This is especially likely when using an
indoor antenna (aerial). Therefore, we
recommend using an outdoor antenna

On operation

Before connecting other components, be sure
to turn off and unplug the receiver.

On cleaning

Clean the cabinet, panel, and controls with a
soft cloth slightly moistened with a mild
detergent solution. Do not use any type of
abrasive pad, scouring powder, or solvent,
such as alcohol or benzine.

If you have any questions or problems
concerning your receiver, please consult your
nearest Sony dealer.


If you experience any of the following
difficulties while using the receiver, use this
troubleshooting guide to help you remedy the
problem. Should any problem persist, consult
your nearest Sony dealer.


There is no sound, no matter which
component is selected, or only a very
low-level sound is heard.

• Check that the speakers and components

are connected securely.

• Check that all speaker cords are connected


• Check that both the receiver and all

components are turned on.

• Check that MASTER VOLUME control is

not set at –

∞ dB.

• Check that SPEAKERS (OFF/A/B/A+B)

is not set to “OFF” (page 39).

• Press MUTING on the remote to cancel

the muting function.

• Check that you have selected the correct

component with INPUT SELECTOR.

• Check that headphones are not connected.
• When only a very low-level sound is

heard, check to see if NIGHT MODE is
activated (page 76).

• The protective device on the receiver has

been activated. Turn off the receiver,
eliminate the short-circuit problem, and
turn on the power again.

There is no sound from a specific

• Check that the component is connected

correctly to the audio input jacks for that

• Check that the cord(s) used for the

connection is (are) fully inserted into the
jacks on both the receiver and the