Nortel Networks Remote Gateway 50 User Manual
Page 240
Page 240 of 258
Emergency Services configuration
553-3001-207 Standard 2.00 January 2006
Access to Emergency Service using SPN should be configured in the
following circumstances:
•
When there is more than one number used for accessing Emergency
Service; for example, when there are different numbers for Police, Fire,
and Ambulance services.
•
In markets where the ESA feature is not available (outside of North
America and CALA).
To configure Emergency Service using SPN, follow the process outlined in
“Dialing Plan configuration” on
. If SRG PSTN access is correctly
configured, Emergency Service from the branch office will already be
present.
Branch office access to Emergency Service using SPN must be configured
and tested the main office Call Server and the SRG to differentiate between
emergency calls originating from IP Phones at each location and emergency
calls originating on trunks.
For information on emergency services for Virtual Office, refer to Emergency
Services Access: Description and Administration (553-3001-313).