White Bear Technologies RoamEO GPS Pet Location System User Manual

Page 35

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How To Obtain Service

For all technical, return or repair questions, please contact the Factory

by either email or phone. If using email, please provide a detailed

description of the problem or question you have.


[email protected]

Phone: 651-636-5695

M-F, 9am-4pm, Central Standard Time

Before any product can be returned, you must call customer

service to determine if a return is necessary. In most cases,

customer service can resolve your problem over the phone, making

a return unnecessary.

If it becomes necessary to send a product in for repair or replace-

ment, you must first receive a return authorization number from the

Factory. Products returned without this authorization number will not

be accepted. Shipping instructions for returning product will be given

when the return authorization number is given. Please note that White

Bear Technologies does not assume responsibility for goods lost or

damaged in transit.