10 call forwarding – AASTRA DT4x3 for MX-ONE User Guide EN User Manual

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10

Call Forwarding

This chapter describes different ways of forwarding incoming calls to
another internal or external destination whenever you are absent or
busy, or travelling, or when you simply would rather not be disturbed.
The following different types of services are available:

Call forward on no-answer condition

Callers are re-directed to the predefined call forward recipient,
whenever you do not answer, typically after a 20-second delay

Call forward on busy condition

Callers are immediately re-directed to the predefined call forward
recipient whenever your extension is busy.

Call forward on no-answer and busy conditions

Callers are re-directed to the predefined call forward recipient when
there is no answer and when your extension is busy.

Immediate call forward

Callers are immediately re-directed to the predefined call forward
recipient. Typically, this could be your secretary’s internal number,
or your external mobile phone number when you are travelling.

Do not disturb call forward

Your extension is unavailable, and no call forwarding services were
activated. Internal incoming calls are immediately disconnected,
and the Do not disturb status is displayed on extensions that have
a display screen. External incoming calls are immediately redi-
rected to your facility's attendants.

Call forward on mini-message

Your extension is unavailable, and no call forwarding services were
activated. All incoming calls receive a recorded absence message.

The number to which a call forward may be directed could be an internal
party's individual extension, a hunt group, another user's personal
group, or even the access number for an integrated voice mail system
that your facility may use.
It may also consist of an external number containing up to 18 digits,
including the network access prefix. This may be an external number
that is accessible through abbreviated dialing. You may use fixed call
forward defined by your system administrator. This may consist of a call
forward on no-answer condition, a call forward on busy condition, or a
call forward on no-answer and busy conditions

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