12 automated attendant, Press – AASTRA DT4x3 for MX-ONE User Guide EN User Manual

Page 94

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1424-EN/LZT 103 089 Uen D 2010-02-12

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Depending on the configuration of your facility (defined by the
system administrator), these services may be used from specific
extensions with the required authorization, without any warning
tones being emitted. This refers to the Silent call monitoring
service.

14.12 Automated

Attendant

The automated attendant service sends voice instructions to external as
well as internal callers, informing them of the options that are available
to them. Voice instructions lead the callers step by step to the desired
destination.
To activate the automated attendant service, do the following:

1.

Enter the automated attendant directory number. Ask the system
administrator for the automated attendant directory number.

2.

Press .

Follow the recorded instructions.

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