4 remote access to voice mail, Press, Enter your user password – AASTRA DT4x3 for MX-ONE User Guide EN User Manual

Page 68

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1424-EN/LZT 103 089 Uen D 2010-02-12

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ESSAGES

If you answer this automatic call, you are directly transferred to your
mailbox. You will then be prompted to enter your user password before
you can listen to your new voice message.
If you do not answer within a certain time frame (typically 30 seconds),
the automatic call will be repeated up to 5 times in 45 minutes intervals
(for example).

Note: External notifications of new voice messages left in your mailbox

are usually restricted to business hours between 9 a.m. and 6
p.m., based on your facility's local time.

12.1.4

Remote Access To Voice Mail

You can access your voice mail remotely, from a DTMF analog exten-
sion or a GSM mobile phone that supports DTMF end-to-end dialing
mode on an external network.
Remote voice mail access is then achieved through the automated
attendant which is usually implemented and associated with a system's
integrated voice mail, even when an automated attendant's functions are
not effectively used.
To access your voice mail from an external phone number, do the
following:

1.

Dial the DID number to the automated attendant (AA).

You are connected to the automated attendant's voice menu.

Note: The internal number to the automated attendant is 885 by
default. This number is associated with DID numbers relating to
your facility. For more information, contact the system adminis-
trator.

2.

Press *.

The call is transferred to the voice mail system.

Note: * is the default code for reaching voice mail from the auto-
mated attendant. It may have been replaced by #.

3.

Dial your extension number (which is also your mailbox number).

A system message prompts you for your user password.

4.

Enter your user password.

To change the user password from the default number 1234, see
Changing Passwords on page 90.

You are now connected to your mailbox.

Interaction with the voice mail system or the automated attendant is
carried out through the exchange of DTMF codes.

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