Assured quality & service cost less – Orion Instruments Eclipse 705 User Manual

Page 68

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BULLETIN: 57-600.20
EFFECTIVE: October 2012
SUPERSEDES: March 2012

5300 Belmont Road • Downers Grove, Illinois 60515-4499 • 630-969-4000 • Fax 630-969-9489 • www.magnetrol.com
145 Jardin Drive, Units 1 & 2 • Concord, Ontario Canada L4K 1X7 • 905-738-9600 • Fax 905-738-1306
Heikensstraat 6 • B 9240 Zele, Belgium • 052 45.11.11 • Fax 052 45.09.93
Regent Business Ctr., Jubilee Rd. • Burgess Hill, Sussex RH15 9TL U.K. • 01444-871313 • Fax 01444-871317

Copyright © 2012 Magnetrol International, Incorporated. All rights reserved. Printed in the USA.

Service Policy

Owners of MAGNETROL controls may request the
return of a control or any part of a control for complete
rebuilding or replacement. They will be rebuilt or
replaced promptly. Controls returned under our service
policy must be returned by prepaid transportation.
MAGNETROL will repair or replace the control at no cost
to the purchaser (or owner) other than transportation if:

1. Returned within the warranty period; and
2. The factory inspection finds the cause of the claim to

be covered under the warranty.

If the trouble is the result of conditions beyond our con-
trol; or, is NOT covered by the warranty, there will be
charges for labor and the parts required to rebuild or
replace the equipment.

In some cases it may be expedient to ship replacement
parts; or, in extreme cases a complete new control, to
replace the original equipment before it is returned. If this
is desired, notify the factory of both the model and serial
numbers of the control to be replaced. In such cases, credit
for the materials returned will be determined on the basis
of the applicability of our warranty.

No claims for misapplication, labor, direct or consequen-
tial damage will be allowed.

Return Material Procedure

So that we may efficiently process any materials that are
returned, it is essential that a “Return Material
Authorization” (RMA) number be obtained from the
factory prior to the material’s return. This is available
through a MAGNETROL local representative or by
contacting the factory. Please supply the following
information:

1. Company Name
2. Description of Material
3. Serial Number
4. Reason for Return
5. Application

Any unit that was used in a process must be properly
cleaned in accordance with OSHA standards, before it is
returned to the factory.

A Material Safety Data Sheet (MSDS) must accompany
material that was used in any media.

All shipments returned to the factory must be by prepaid
transportation.

All replacements will be shipped F.O.B. factory.

ASSURED QUALITY & SERVICE COST LESS

ECLIPSE Guided Wave Radar transmitters may be protected by one or more of the following U.S.
Patent Nos. US 6,626,038; US 6,640,629; US 6,642,807. May depend on model.

HART

®

is a registered trademark of the HART Communication Foundation.

Hastelloy

®

is a registered trademark of Haynes International.

INCONEL

®

and Monel

®

are registered trademarks of the INCO family of companies.

PEEK

is a trademark of Vitrex plc.

Teflon

®

is a registered trademark of DuPont.

Viton

®

and Kalrez

®

are registered trademarks of DuPont Performance Elastomers.

PACTware™ is trademark of PACTware Consortium.

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