HP Storage Essentials NAS Manager Software - Manual (Page 705)

Storage Essentials 5.1 User Guide 673
1. Remove the Cisco, QLogic, or CNT switches supported through SMI-S from HP SE. See ” Deleting
Elements from the Product ” on page 96.
2. Rediscover the Cisco, QLogic, or CNT switches in HP SE. See ” Step 1 - Discover Switches ” on
page 34.
3. Perform Get Details. See ” Step 4 - Discovery Data Collection or Get Details ” on page 98.
Troubleshooting Discovery and
Discovery Data Collection/Get Details
This section describes the following:
• ” CIMOM Service Not Starting After Trying to Discover Sybase or SQL Server Applications ” on
page 674
• ” Names are Changed After Running Discovery Data Collection/Get Details for Cisco SMI-S
Switches ” on page 674
• ” Configuring E-mail Notification for Discovery Data Collection/Get Details ” on page 674
• ” Increasing the Time-out Period and Number of Retries for Switches in Progress ” on page 675
• ” “Connection to the Database Server Failed” Error ” on page 677
• ” DCOM Unable to Communicate with Computer ” on page 677
• ” Duplicate Listings for Brocade Switches in Same Fabric ” on page 677
• ” Element Logs Authentication Errors During Discovery ” on page 678
• ” EMC Device Masking Database Does Not Appear in Topology (AIX Only) ” on page 678
• ” Management Server Does Not Discover Another Management Server's Database ” on
page 678
• ” Microsoft Exchange Drive Shown as a Local Drive ” on page 678
• ” Unable to Discover Microsoft Exchange Servers ” on page 678
• ” Nonexistent Oracle Instance Is Displayed ” on page 678
• ” Requirements for Discovering Oracle ” on page 678
• ” Do Not Run Overlapping Discovery Schedules ” on page 679
• ” "This storage system uses unsupported firmware. ManagementClassName: ???" Message ” on
page 679
• ” Incorrect Topology Sometimes Displayed for CNT Switches ” on page 684
• ” Unable to Find Elements on the Network ” on page 684
• ” Unable to See Path Information ” on page 684
• ” Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration ” on
page 684
• ” A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly ” on page 685
• ” Unable to Monitor McDATA Switches ” on page 685
• ” Unable to Detect a Host Bus Adapter ” on page 685
• ” Navigation Tab Displays Removed Drives as Disk Drives ” on page 685
• ” Unable to Obtain Information from a CLARiiON Storage System ” on page 685