Cannot insert a printhead – HP Latex 360 Printer User Manual

Page 141

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8.

Lower the latch to rest on the carriage cover.

When all of the printheads have been inserted correctly and the printer has accepted them, the printer
beeps.

NOTE:

If the printer does not beep when you insert the printhead and the Replace message appears

on the front-panel display, you might need to reinsert the printhead.

9.

Close the printer window.

10.

The front-panel display confirms that all of the printheads are correctly inserted. The printer starts
checking and preparing the printheads. The default routine process, when all printheads are changed,
takes up to 18 minutes. If the printer identifies a problem when preparing the printheads, the process
takes longer, up to 30 minutes. For a single printhead insertion, the time varies between 10 and 20
minutes. After all printheads are checked and prepared, the printhead realignment procedure runs
automatically if substrate is loaded.

Cannot insert a printhead

1.

Check that you have the correct type of printhead (model number).

2.

Check that you have removed the orange protective caps from the printhead.

NOTE:

Optimizer printhead caps are white or transparent.

3.

Check that the colored label on the printhead is the same color as the label on the slot.

4.

Check that the printhead is correctly oriented (compare with the others).

5.

Check that you have closed and latched the printhead cover.

ENWW

Cannot insert a printhead 135

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