Enww front-panel error codes 163 – HP Latex 360 Printer User Manual

Page 169

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Error code

Recommendation

21.2:10

Maintenance cartridge error.

1.

Turn off the printer.

2.

Remove and reinsert the maintenance cartridge.

3.

Turn on the printer.

4.

If the error persists, replace the maintenance cartridge.

21.5:03

The part that advances the printhead maintenance cartridge web wipe is blocked.

1.

Turn off the printer.

2.

Remove and reinsert the maintenance cartridge.

3.

Turn on the printer.

4.

If the error persists, replace the maintenance cartridge.

25.n:10 (where n = the ink
cartridge number)

A possible error in the ink cartridge pressure sensor has been detected. The ink level reported may
not be accurate. Call your service representative if feasible.

27.1:00

Several blocked nozzles have been detected in the optimizer printhead. If print quality is not
acceptable, clean or replace the printhead.

27.n:01 (where n = the
printhead slot number)

A large number of blocked nozzles have been detected in one or more printheads. Calibration may
have failed due to low printhead performance. Clean all the printheads and check their status.

29:00

The maintenance cartridge (part number CZ681A) is almost full. It will need to be replaced soon.

29:01

The maintenance cartridge is not inserted correctly.

1.

Open the maintenance cartridge door on the right of the printer.

2.

Make sure that the maintenance cartridge is correctly seated, then close the door.

3.

If the error persists, replace the maintenance cartridge.

29.1:01

Unable to track the maintenance cartridge status. Check, visually, that the maintenance cartridge
has a correct status pattern on it.

29.2:00

Unable to advance the printhead cleaning roll. Replace the maintenance cartridge.

32:01

The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure
that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it,
you may need to unload the substrate manually from the take-up reel. Remember to cut the
substrate first.

32:01.1, 32:01.2

This error occurs when the tension bar stays in one of its sensor trigger positions for more than 8
seconds. The most likely causes of this error are as follows:

The winding-direction switch on the take-up reel motor is activated, but substrate has not
been taped to the take-up reel yet.

The wrong take-up reel winding direction has been selected.

Something is blocking the movement of the tension bar.

The substrate is not following the correct path between the tension bar and the diverter.

32:02

This error occurs during printer initialization, to warn you that the take-up reel has been
disconnected while the printer was turned off. It also occurs if you try to enable the take-up reel,
but it is not connected to the printer. Connect the take-up reel to the printer and press OK to
continue.

ENWW

Front-panel error codes 163

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