Link troubleshooting, Reset network parameters – HP Latex 360 Printer User Manual

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When the green light is on, the printer has successfully linked to the network.

When the yellow light is blinking, there is network transmission activity.

Link troubleshooting

If the printer does not successfully connect to the network:

Both LEDs will be off.

LAN Error - Loss of Carrier will be indicated on the IO Configuration page.

If a link failure is indicated, try the following:

Check cable connections.

Print an IO Configuration page and check link settings.

Item

Description

Port Config

If the printer is properly linked, this item has one of the following values:

10BASE-T HALF: 10 Mbps, half-duplex

10BASE-T FULL: 10 Mbps, full-duplex

100TX-HALF: 100 Mbps, half-duplex

100TX-FULL: 100 Mbps, full-duplex

1000TX FULL

If the printer is not properly linked, one of the following messages will appear:

UNKNOWN: The printer is in an initialization state.

DISCONNECTED: A network connection has not been detected. Check network cables. Reconfigure
the link settings, or restart the printer.

Auto Negotiation

Indicates whether auto-negotiation for link configuration is on or off.

ON (default): The printer will attempt to automatically configure itself onto the network at the
proper speed and communication mode.

OFF: You must manually configure the link speed and communication mode using the front panel.
Your settings must match those of the network for proper operation.

Reset network parameters

Network parameters (for example, the IP address) can be reset to factory default values by a cold reset:
turning the printer off and on again. After a cold reset, print an IO Configuration page to confirm that factory-
reset values have been assigned.

CAUTION:

A factory-installed HP Jetdirect X.509 certificate will be saved over a cold reset to factory default

values. However, a Certificate Authority (CA) certificate that has been installed by the user to validate a
network authentication server will not be saved.

ENWW

Advanced network configuration

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